Welcome to the Corner
This page is new, and it’s yours. Log in — or create your account — with the email you use in Caresmartz360, keep an eye on the open-case board, and turn on case alerts below so new clients find you first.
Caregiver’s Corner
Your home base at FW Healthcare Services. Log in — or create your caregiver account — with the email address you use in Caresmartz360, see new clients who need a caregiver, and catch up on what’s new at FW — every week, in one place.
FW caregivers onlyAnyone can request an account — only caregivers the office verifies against Caresmartz360 get in.
First to knowOn the live Corner, a notification goes out as soon as a new client case is posted.
Every weekA fresh “This Week at FW” update, posted every Monday.
Palm Beach, Martin, St. Lucie, Indian River & Okeechobee CountiesFW caregivers serve clients across Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties (AHCA Area 9).
Log in — or create your account
Two options, nothing else. Already have a Corner account? Approved caregivers log in with the email address they use in Caresmartz360 and the password they set. New to the Corner? Request an account with that same email — the office checks every request against the Caresmartz360 roster before it is activated.
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Use your Caresmartz360 emailThat’s your login ID here — the same email address FW already has for you in Caresmartz360. No new ID to learn.
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New here? Create your accountFill in your details and send your account request.
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The office verifies you, then you’re inYour request is checked against FW’s Caresmartz360 roster before it is activated. Once verified, you can log in, see open cases, raise a hand, and get case alerts.
How we make sure it’s our caregivers — not just anyone
Creating an account is only a request. It does not open the Corner by itself. Before any account is activated, the FW office checks three things:
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Your email matches Caresmartz360The email you register with must be the one on your active caregiver record in Caresmartz360.
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Your details match our filesYour full name, the mobile number FW has on file for you, and your FW Caregiver ID must all line up.
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You’re an active FW caregiverThe office confirms you’re currently on the team. If nothing matches — or you’re no longer active — the request is declined and no account is activated.
Verified accounts are the only ones that can log in to the case board and alerts. If a caregiver leaves FW, the office deactivates their account.
Not on the FW team yet? Head to FW’s Careers page to see the open roles — HHA, CNA, and Companion — free HHA training, and the application form. Please apply and join first, and only create a caregiver account once you’re on the team.
Caregiver log in
Use this tab if your caregiver account has already been approved and activated. Log in with your Caresmartz360 email and the password you set.
No Corner account yet? Use the Create account tab above to request one — the office checks every request against the Caresmartz360 roster before it is activated.
Forgot your password? Reset it yourself — enter the email address for your Corner account and we will email you a link to choose a new password.
Still stuck? Call the office at (772) 284-7371.
Create your caregiver account
Request your caregiver account below. The office checks every request against the Caresmartz360 roster before it is activated — there is no password to choose here.
Already have an account? Log in
Request received
Pending office verification
Thanks — your account request is with the FW office.
- The office checks your email, mobile number, and Caregiver ID against your Caresmartz360 record.
- If everything matches and you’re an active FW caregiver, your account is activated.
- You’ll get a confirmation, and from then on you log in with your email and the password you set.
Until you’re verified, the case board and alerts stay locked — that’s how the Corner stays for FW caregivers only. If the office can’t match your details, they’ll contact you.
Welcome back!
You’re logged in to the Corner for this visit. Here’s your board at a glance:
9open cases on the board right now
0cases you’ve raised a hand for
This Week at FW
The weekly update for FW caregivers — week of Monday, November 9, 2026. A new one lands here every Monday.
How your pay works
A quick refresher: FW caregivers are paid hourly for the hours they work, with premium pay on federal holidays. Questions about a paycheck? Call the office.
Notes that help the next caregiver
Your Caresmartz360 visit notes are how the next caregiver — and the family — know how a client is doing. Note appetite, mood, mobility, and anything unusual before you clock out. Small notes, big difference.
New & available clients
FW covers Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties (AHCA Area 9). Cases are posted here from across that whole area, from Vero Beach and Fort Pierce to Stuart and the Palm Beach County towns. When a new client comes to FW and needs a caregiver, the case is posted here — and, on the live board, verified caregivers who are logged in get a notification right away. Raise a hand for the cases that fit your life, and the office will follow up with you.
Preview board: the cases below are samples showing how the board works — areas, hours, and the kind of help each client needs. Client names are never posted publicly; full details are shared by the office once a case is assigned. On the live FW site, this board shows real open cases to verified, logged-in caregivers only.
Greenacres
Personal Care
Help with bathing, dressing, and grooming, plus a warm breakfast and light tidying before you leave.
Lake Worth
Companionship & Social Engagement
Conversation, short walks in the neighborhood, card games, and a ride to the library on Thursdays.
Wellington
Home Support
Light housekeeping, laundry, and meal prep for a client who loves her kitchen tidy and her Sundays slow.
West Palm Beach
Medical & Rehabilitation Support
Post-surgery support: steady help with mobility and exercises, medication reminders, and rides to follow-up appointments.
Boynton Beach
Personal Care
Evening routine for a client living with dementia — supper, a calm wind-down, and getting settled for the night. Dementia experience preferred.
Palm Beach Gardens
Companionship & Social Engagement
Reading the paper together, board games, and getting out to the garden — a social weekend visit for a lively storyteller.
Vero Beach
Personal Care
Morning help in Indian River County with bathing, dressing, and breakfast, plus a short walk when the weather is kind.
Port St. Lucie
Home Support
Light housekeeping, laundry, and meal prep in St. Lucie County for a client who wants to stay independent at home.
Stuart
Companionship & Social Engagement
Conversation, errands, and outings around Stuart in Martin County — good company for a client who enjoys getting out of the house.
My raised hands
You haven’t raised a hand for a case yet. When you do, the cases will collect here — and the office gets your interest so they can call you about it.
I can pick up hours
The other side of the case board. Tell the office when you’re free for extra work — days, areas and kinds of care — so when a new client comes in, they see who’s available before they even post the case.
Add my availability
For verified FW caregivers. This preview keeps your entry on this page for this visit — on the live Corner it goes straight to the office board.
Who’s free right now Samples below
Sample entries show how the board looks. Your entry joins the list when you add it.
- Maria G. — Port St. Lucie SampleMon · Wed · Fri — Personal Care · Mornings
- James T. — West Palm Beach SampleSat · Sun — Companionship & Social Engagement · Weekends
- Claudette L. — Vero Beach SampleTue · Thu — Home Support
- Denise W. — Stuart SampleMon–Fri — Medical & Rehabilitation Support
New case? You’ll hear about it first
Here’s how notifications work once the Corner is live on the FW site — no refreshing the page, no calling in to check.
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A new client signs on with FWThe office posts the case to the board: area, hours, and the kind of help needed — never the client’s name.
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Verified caregivers get a notificationLogged-in caregivers with verified accounts who want alerts get pinged right away, so the first hands up are yours.
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You raise a hand, the office calls youTap “I’m interested” and the office follows up with the full details and next steps.
Try it: set your case alerts
FW Healthcare · Case alertNow
New case near you
A new client case was just posted. Open the Corner to see the hours and raise your hand before it’s filled.
This is a preview of your alert settings on this page — flip the switch and pick an area to see the notification you’d receive.
Refer & earn — caregivers and clients
You know good people, and you know families who need help at home. Both referrals matter at FW — and referring a client earns you a bonus.
Know someone who’d be a great caregiver?
Your caregivers are FW’s best recruiters. If a friend, family member or former co-worker would be great at this work — kind, reliable, and good with people — send them to FW’s own careers page to apply.
- Open roles: HHA, CNA and Companion
- Free HHA training for those who qualify
- Work across all five AHCA Area 9 counties
How the bonus works: Tell them to mention your name when they apply, so the office knows who sent them. You earn a $75 payroll bonus, paid after the caregiver you referred has worked 250 hours with FW.
Once they’re on the team and working, the office tracks their hours toward your bonus.
Know a family who needs care at home?
Refer them to FW and earn a $300 payroll bonus*, paid after the referred client has been serviced for 360 hours or three months. Neighbours, church members, families you meet through your own clients — if they need help at home in Palm Beach, Martin, St. Lucie, Indian River or Okeechobee County, that’s a referral.
How the bonus works: Give the referral to the office before the client signs up. You earn a $300 payroll bonus*, paid after the referred client has been serviced for 360 hours or three months.
*The client must average at least 30 hours of care per week. If the client averages less than 30 hours a week, the bonus is paid whenever the client’s serviced hours reach 360.
- Before they sign up — referrals given after a client has already signed up don’t count.
- Only share a name and number with that person’s permission.
- No client names are ever posted — your referral goes to the office only.
Your referrals this visit
Paydays, holidays & your certificates
When you get paid, which holidays carry premium pay, and what’s expiring — in one place, so you don’t have to call the office to check.
Payday & premium-pay holidays Preview
Payday rhythm (preview): FW pays every other Friday for the hours you worked in that pay period. This preview shows the rhythm only — the office confirms the exact payday dates for each period. Caregivers are paid hourly for the hours they work, with premium pay on federal holidays.
Federal holidays with premium pay — 2027
- New Year’s DayFri, Jan 1, 2027
- Martin Luther King Jr. DayMon, Jan 18, 2027
- Presidents’ DayMon, Feb 15, 2027
- Memorial DayMon, May 31, 2027
- JuneteenthSat, Jun 19, 2027
- Independence DaySun, Jul 4, 2027
- Labor DayMon, Sep 6, 2027
- Columbus DayMon, Oct 11, 2027
- Veterans DayThu, Nov 11, 2027
- Thanksgiving DayThu, Nov 25, 2027
- Christmas DaySat, Dec 25, 2027
Work a federal holiday and premium pay applies to those hours. Questions about a paycheck? Call the office at (772) 284-7371.
Training & certificate reminders
Keep track of when your certificates expire so nothing lapses. Add your own dates below — this preview checks them on this page only. Sample entries below
- CPR / First Aid — Sample: expires Mar 15, 2027 · On track (sample)
- CNA licence — Sample: expires Jan 31, 2027 · Due soon (sample)
- HHA training — Sample: completed, no expiry shown · On file (sample)
Need HHA training or a refresher? FW offers free HHA training — see the details and apply on FW’s careers page.
Good reads for good caregivers
Short, useful things to read between visits — the interesting stuff, picked for the work you actually do.
Companionship
The walk is the visit
A slow walk around the block does more than stretch legs — it’s fresh air, better sleep, and the easiest conversation starter there is.
Read the short version
Many clients open up more walking side-by-side than sitting face-to-face. A regular route builds confidence, and the same landmarks become shared reference points — “our bench,” “the mango tree.” Keep the pace theirs, offer your arm rather than pulling theirs, and let silence be comfortable. If a client resists going out, shrink the ask: just to the mailbox today. Small outings grow.
Safety
Fall-proof a home in ten minutes
Most falls at home come from small things: a loose rug, a dark hallway, a cord across a walkway. A quick sweep each visit catches them early.
See the ten-minute checklist
- Walk the path from bed to bathroom — clear anything in the way.
- Check rugs for curled edges; tape down or roll up the risky ones.
- Night-lights in the hallway and bathroom, every visit.
- Cords belong along walls, never across walkways.
- Shower chair steady? Grab bars tight? Give them a wiggle.
- Everyday items — phone, water, remote, glasses — within easy reach.
- Spot something you can’t fix? Note it in Caresmartz360 so the office can follow up.
Dementia care
Talking with a client living with dementia
When memory gets unreliable, feelings stay accurate. How you say it matters as much as what you say.
Read the short version
One idea at a time, in short sentences. Offer two choices, not open questions — “the blue shirt or the green one?” If they repeat a question, answer it the same calm way; to them, it’s the first time. Arguing facts rarely helps; joining the feeling does. And when a client asks for someone who has passed, gentle redirection — “Tell me about her” — often soothes more than a hard truth delivered again.
For you
The five-minute reset between visits
You spend the day looking after everyone else. The drive between clients is yours — use it on purpose.
Read the short version
Park, breathe out slowly, and let the last visit end before the next one begins. Drink some water. Eat something real. Put on a song you love, not the news. If a visit was heavy, a quick note in Caresmartz360 gets it out of your head and onto the record where it belongs. Caregivers who reset between visits finish the day with more left in the tank — for their clients, and for their own families.
Good to know
The standing facts of working with FW, in one place — including where FW works: Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties (AHCA Area 9).
Hourly pay
Caregivers are paid hourly for the hours they work, with premium pay on federal holidays.
Four kinds of care
FW’s services are Personal Care, Companionship & Social Engagement, Home Support, and Medical & Rehabilitation Support.
Licensed & Medicaid-ready
FW Healthcare Services is AHCA Licensed (#299996787) and accepts Medicaid — one more reason new clients keep coming.
Where FW covers
FW covers Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties (AHCA Area 9).
Questions, answered
How do I log in — and how do I get an account?
Approved caregivers log in with their Caresmartz360 email — the same login ID they use in Caresmartz360 — and the password they set. No account yet? Use the Create account tab to request one: enter your full name, Caresmartz360 email, the mobile number FW has on file, and your FW Caregiver ID. The office checks every request against the Caresmartz360 roster before it is activated.
How does FW make sure only its own caregivers get in?
Creating an account only sends a request — it doesn’t activate anything. The office checks your email, mobile number, and Caregiver ID against your active record in Caresmartz360. If they match, your account is activated and you can log in. If they don’t match, or you’re not an active FW caregiver, the request is declined. Accounts are also deactivated when a caregiver leaves FW.
How do I hear about new clients?
Log in, turn on case alerts, and pick the areas you prefer. When the office posts a new case, verified caregivers get a notification — then it’s one tap to raise your hand.
What happens when I tap “I’m interested”?
The office sees your interest and calls you with the full details — the client’s needs, the exact schedule, and the start date. Raising a hand isn’t a commitment; it’s how the office knows to call you first.
Why don’t the case posts show client names?
Privacy. The board shows the area, hours, and kind of help needed. Names and addresses are only shared by the office once a case is assigned to you.
How does the client referral bonus work?
Refer a person or family who needs care at home to the office before they sign up with FW. If they become an FW client, you earn a $300 payroll bonus* — paid after the client has been serviced for 360 hours or three months. *The client must average at least 30 hours of care per week. If the client averages less than 30 hours a week, the bonus is paid whenever the client’s serviced hours reach 360. Call (772) 284-7371 or use the Refer a Client form above. Only share someone’s name and number with their permission.
How do I pick up extra hours?
Add yourself to the “I can pick up hours” board with your days, area and kinds of care. When a new client comes in, the office checks who’s free there first — and still turn on case alerts so new cases reach you right away.
Can I read the Corner in Spanish or Kreyòl?
Yes — use the EN / ES / HT buttons at the top of the page. EN is English, ES is Spanish (Español) and HT is Haitian Kreyòl. The main headings and key sections switch language; ask the office if you need anything else translated.
My login isn’t working. Who do I call?
The FW office at (772) 284-7371. They can check whether your account has been verified and activated, confirm the email and Caregiver ID on file, and help you reset the password you created.